I'm an experienced social service designer and design leader based in London.
I hold a firm belief in the potential to create a better society, increased social benefits and better outcomes through a well considered design research approaches.

 

I have considerable experience of co-design within organisations across different sectors and with people from multiple demographics.

 

I always use clear communication, basing decision-making in clear evidence and transparency of process. I have a background in visual design and employ inclusive storytelling to signpost research analysis and demystify complex ideas and systems. I'm happy to hold complexity to be able to get to the most impactful solutions to benefit people.

I currently hold the post of Head of Service Design in the Innovation Lab team at Barnardo's children's charity.

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Contactless device transactional fundraising - Barnardo's - Service design
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